Survey Results

Here are the results of the survey we ask all new supporters to fill in. This early June 2014 with 2,071 respondents.

Account type



I use the Co-op Bank's services as an individual



I represent an organisation that banks with the Co-op



Which of these should we focus on first?



Make sure the Co-operative Bank sticks to its ethical policy



Help the Co-operative Bank return to majority mutual ownership



Find an alternative ethical bank we can switch to



None of these



Which of these do you agree with? (If any)



We need a commitment in the constitution of the bank to retain and abide by customer-led ethical policy



The only way to guarantee that the bank keeps to its principles is mutual control



Majority mutual ownership isn't enough, it must be 100%



What would make you stay?



Only if there is a commitment in the constitution to retain and abide by customer-led ethical policies



Only if there is a commitment and plan to return to mutual ownership and control as well



I won't stay with the Co-operative bank whatever happens



I have no plan to leave the bank now



Would you invest in a mutual fund?



Yes, I would be prepared to invest to help re-mutualise the Co-op Bank



Yes, I would be prepared to invest but only to help create a new bank



No, I would not invest




As well as the general ethical policy it is very important to me how the staff are treated (I'm not now or ever been employed by Co-op, I just believe in 'do as you would be done by'). I never knowingly trade with companies that have non-UK call centres. I always try to trade with companies that treat their staff how I want/expect to be treated.

I will switch to Nationwide if Co-op does not maitain ethical policy

Whilst the Nationwide is a good building society, and my wife and I have a joint account there, I wanted a bank with more definitive ethical policies.

I dont feel the survey feflects honestly the quantity of intellectuals who exist; and, feel ethicaly obliged to maintain our own consciences through the actions of our bank.................

The survey results has been out there. They were not surprised since they knew the trend anyway. - Bath Planet

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