Survey Results

Here are the results of the survey we ask all new supporters to fill in. This early June 2014 with 2,071 respondents.

Account type

 

 

I use the Co-op Bank's services as an individual

1994

96.3%

I represent an organisation that banks with the Co-op

77

3.7%

Which of these should we focus on first?

 

 

Make sure the Co-operative Bank sticks to its ethical policy

1071

51.7%

Help the Co-operative Bank return to majority mutual ownership

942

45.5%

Find an alternative ethical bank we can switch to

48

2.3%

None of these

7

0.3%

Which of these do you agree with? (If any)

 

 

We need a commitment in the constitution of the bank to retain and abide by customer-led ethical policy

1658

80.1%

The only way to guarantee that the bank keeps to its principles is mutual control

1443

69.7%

Majority mutual ownership isn't enough, it must be 100%

693

33.5%

What would make you stay?

 

 

Only if there is a commitment in the constitution to retain and abide by customer-led ethical policies

882

42.6%

Only if there is a commitment and plan to return to mutual ownership and control as well

832

40.2%

I won't stay with the Co-operative bank whatever happens

6

0.3%

I have no plan to leave the bank now

343

16.6%

Would you invest in a mutual fund?

 

 

Yes, I would be prepared to invest to help re-mutualise the Co-op Bank

1298

62.7%

Yes, I would be prepared to invest but only to help create a new bank

99

4.8%

No, I would not invest

504

24.3%

Comments

As well as the general ethical policy it is very important to me how the staff are treated (I'm not now or ever been employed by Co-op, I just believe in 'do as you would be done by'). I never knowingly trade with companies that have non-UK call centres. I always try to trade with companies that treat their staff how I want/expect to be treated.

I will switch to Nationwide if Co-op does not maitain ethical policy

Whilst the Nationwide is a good building society, and my wife and I have a joint account there, I wanted a bank with more definitive ethical policies.

I dont feel the survey feflects honestly the quantity of intellectuals who exist; and, feel ethicaly obliged to maintain our own consciences through the actions of our bank.................

The survey results has been out there. They were not surprised since they knew the trend anyway. - Bath Planet

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